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Parkland extends hours to help with Marketplace enrollment

Last day to enroll is March 31
DALLAS – With the deadline to enroll in the Health Insurance Marketplace looming, Parkland Health & Hospital System has extended its hours for those who need assistance before the March 31 deadline.

Beginning March 17 and continuing through the end of March, Parkland’s hospital-based Business Office will be open from 7 a.m. to 9 p.m., Monday thru Friday, and from 9 a.m. to 5 p.m. on weekends. Certified application counselors will be available to answer questions about the Affordable Care Act (ACA) and provide help in enrolling in the Marketplace.

“Parkland’s certified application counselors are trained to assist people interested in applying for Marketplace coverage,” said Bob Reed, Vice President, Patient Access. “We extended our hours at the hospital in order to help those who may have delayed enrolling or who may have questions about the Marketplace. The public can get help enrolling by visiting the Business Office at Parkland Memorial Hospital, 5201 Harry Hines Blvd., Dallas, 75235.”

Individuals may also enroll in the Marketplace during regular business hours at any of Parkland’s Community Oriented Primary Care (COPC) health centers located throughout Dallas County.

At Parkland and its community health centers, ACA centers are set up and equipped with computers and telephones to assist patients with the enrollment process. Individuals can talk to a Parkland certified application counselor by calling 214.590.0333.

Open enrollment into the Health Insurance Marketplace opened Oct. 1, 2013, and runs through March 31, 2014. The next enrollment period will be Nov. 15, 2014 thru Jan. 15, 2015.

Through the Marketplace, individuals are able to go to one place to search for health coverage options and choose from the health plan available in their area. The best source for information about the Marketplace is the website www.healthcare.gov. The website is available 24/7 and provides information on how the Marketplace works, what the benefits are and key deadlines. Individuals can also call 1.800.318.2596 to speak with trained customer service representatives 24 hours a day, 7 days a week.

For a list of Parkland’s community health centers, visit www.parklandhospital.com
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For Further Information Contact:
April Foran
214.590.8054
April.Foran@phhs.org